Here to Help!

Q: What is your turnaround time?

A: Your media will be delivered within 24 hours.

Q: How do I download my listing media?

A: You can download all your media via the download page in your account. You received a completion email as well. To download, payment is required. You can log into your account at https://sogoldmarketing.aryeo.com/.

Q: What are your hours of operation?

A: We are open Monday-Friday 10AM-5PM.

Q: Do you offer shoots on Saturdays?

A: Yes! We offer shoots on Saturdays with a $150 weekend fee. Please email us at contact@sogoldmarketing.com with the details of your order.

Q: I’d like to book you for a shoot, how do I do that?

A: We exclusively offer online booking! You can see more at our order menu. You can place your order, and choose the time and date of the shoot.

Q: I’d like to cancel or reschedule.

A: Please email us contact@sogoldmarketing.com ASAP and we’ll get you taken care of! If a shoot is canceled or not ready upon our arrival on the shoot day, you will be charged a $50 fee. You can also reschedule online under your account at https://sogoldmarketing.aryeo.com/ if it’s not within 24 hours.

Q: What services do you provide and what are your prices?

A: See more at https://sogoldmarketing.com/pricing. You can also order at https://sogoldmarketing.com/order.

Q: Where can I find your photo and video prep list?

A: Video: https://sogoldmarketing.com/videoprep

Photo: https://sogoldmarketing.com/photoprep

Need more help?

Your message is very important to us! We will respond to your message as soon as we are back in the office. You can email us at contact@sogoldmarketing.com.